Delivery & Returns
Your Bee Potions will be sent out using Royal Mail signed for service.
Delivery of your Bee Potion items will be usually be with you between 5 to 7 working days.
Postage will cost £10.95
It costs a little bit more to get over the water.
Delivery of your Bee Potion items may take up to 14 days.
The rest of the world
International postage: £25
Import charges - will you be liable to pay these?
Your country could charge import duty so it's worth checking this out first. Bee Potion is not responsible for additional import charges or your goods being stopped at customs.
Rusing and recycling are important. We use degradable bubble wrap when posting our glass range. Once decomposition has occurred, the only by-products that remain are small amounts of CO2, H2O and biomass that serve as nutrients for soil microbes – no pollution, no landfill! The product has a totally degradable additive blended into the resin during production to ensure it breaks down quickly in landfill and is absorbed back into the soil with no harmful residues. But that’s not where its environmental credentials end, because this degradable bubble wrap is also a fully reusable and recyclable item.
We hope you will be very happy with your Bee Potion items. Please email us straight away if there is an issue with your product. If you are able to return your item in the same condition it was delivered to you in then we will give you a full refund. We will also refund your delivery charge when you paid for your products. We will keep you informed by email and refund your costs via the card you paid with or through paypal . Refunds will be made within 14 days.
If you are local to Hastings then we can also accept returns at our garden apiary office.
if you purchased was made through a retails shop, please return it to the stockist your purchased it from. Do contact us as well to keep us informed of any issues.
Please return items with your receipt and email us with the batch number & details of your concern.
All our cosmetics are cosmetically tested and are skin safe.